Last updated: 9 September 2026
Who we are
Toddbrook Consulting Ltd is responsible for the personal information described in this notice. It covers visitors to toddbrook.co.uk and people who contact us about our consultancy services.
For privacy enquiries, contact Steve James, Director, at steve@toddbrook.co.uk or on 07969 466674. Our contact address is Toddbrook Close, Manchester, M20 1NB, United Kingdom.
Information we collect and why
When you email or call us, we receive the information you choose to provide, such as your name, organisation, role, contact details and details of your enquiry. We use this to respond, discuss your requirements and manage our business relationship. Please avoid sending sensitive personal information unless it is needed and we have agreed how to handle it.
We rely on our legitimate interests in responding to business enquiries and running our consultancy. Where you ask us to take steps before entering a contract with you, or we provide services under that contract, we use information as necessary for those purposes. We may also need to retain information to meet legal obligations.
Our website and hosting services process technical information, such as IP addresses, browser and device details, requested pages and access times, to deliver the website, diagnose faults and protect against misuse. Our legitimate interest is maintaining a secure, reliable website.
Cookies and Google Analytics
We use Google Analytics to understand website usage, including pages visited, interactions, device and browser information and approximate location. This helps us improve the website. Optional analytics cookies are offered on the basis of consent through our cookie banner.
You can accept or reject optional cookies in the banner. You have the right to withdraw consent at any time without affecting the lawfulness of earlier processing. If you cannot access the cookie controls, please contact us. Your browser also allows you to delete or block cookies; deleting cookies alone does not prevent them being set again.
See our Cookie Policy for further information about cookies and services used on this website. Google Fonts may receive technical information, including your IP address, when fonts are loaded from Google. For information about Google’s processing, see Google’s Privacy Policy.
Who may receive information
Service providers supporting our website and communications may process information on our behalf. These include Hostinger for website hosting, our email service provider and Google for website analytics. Information may also be shared with professional advisers or public authorities where necessary for advice, legal obligations or the establishment, exercise or defence of legal claims.
Links to external websites, including LinkedIn, take you to services with their own privacy notices.
International processing
Some providers, including Google, may process information outside the UK. UK data protection rules require an appropriate basis for restricted international transfers, such as an adequacy decision or approved contractual safeguards. Contact us if you would like details of the arrangements relevant to your information.
How long we keep information
We keep enquiry and business correspondence for as long as needed to deal with the enquiry and any resulting relationship. In deciding how long to retain it, we consider whether the matter is still active, our accounting and other legal obligations, and any need to establish or defend legal claims. Technical records are retained according to their operational and security purpose. Cookie lifetimes are described in our Cookie Policy.
Your rights
Depending on the circumstances, you can ask to access your personal information, correct inaccuracies, erase information, restrict its use or receive a portable copy. You can object to processing based on legitimate interests and withdraw consent where consent is the basis for processing. These rights have conditions and exceptions. Contact us using the details above to make a request.
You can complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or by calling 0303 123 1113. You do not have to contact us first, although we welcome the opportunity to address your concerns.
Changes to this notice
We will update this page when our website or information practices change. The date above shows when this notice was last updated.